Back to retail?

The start of a new era? As Kiwis feel the full force of record inflation, declining economic confidence, and a threatening recession, we see online spending on physical goods fall for the second quarter in a row. Online spending is now below where it was two years ago. At the same time, in-store spending on retail goods has seen a significant increase compared to the same quarter last year. Are we seeing shoppers switch back from online to physical shopping and, if so, what will that mean for where online shopping ends up in 2022?