Matt Geor, General Manager – Mail, NZ Post

Thursday March 19
Has Covid impacted on magazine deliveries to subscribers yet?
At this stage mail services are not affected, and magazine subscriber copies should be going out as normal. The one exception to that might be overseas deliveries: global transport links have been disrupted, and we are working to manage the impact on our customers as countries around the world respond to the virus.

What will happen when Covid spreads?

Iif a number of NZ Post workers are infected, or in lockdown, then some mail deliveries – including magazine subscriber copies - might need to be cut. If that happens we will prioritise essential services, like delivering medical supplies. We will notify the MPA and large publishers of any changes as they happen. We’ll also keep our website up to date with changes so publishers can find the latest information there. NZ Post has a cross-business team dealing with issues as they arise.

What’s the risk of subscribers catching COVID from their magazine delivery?

It’s the same as other transfers of goods. Most of the information around this from the WHO suggests that objects like letters or packages are not good environments for the virus to survive. It may be possible that a person can get Covid by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Any chance NZ Post might postpone the mail price increases in light of Covid?

All business plans are currently being reviewed, with priority being given to issues concerning health and safety of people and general business continuity.